Last updated: 13 July 2026
These Terms govern your use of SecureSend, a service operated by JAD Apps (company number [COMPANY NUMBER]), registered at [REGISTERED ADDRESS] ("we", "us"). By using the service you agree to these Terms. If you don't agree, don't use the service.
SecureSend is a key-escrow service, not a file storage service. When you "seal" a file, encryption happens entirely in your browser, on your device. We never receive, store, or process the file itself — only a small, one-time decryption key, which we release exactly once to whoever provides the correct PIN, and then permanently destroy.
Once the key is released and burned, we cannot recover it, reissue it, or reverse the release, for any reason — including at your request. This is a deliberate design choice, not a defect. If you need to send the file again, you must seal and send it again as a new transfer.
To seal files you need an access key, issued when you subscribe to a paid tier (or provisioned via a JAD Apps Developer or Enterprise account). Your access key is shown to you once, at the moment it is issued, and never again. You are responsible for storing it securely and keeping it secret — anyone who has it can seal files under your quota. Contact [SUPPORT EMAIL] if your key is lost or compromised so we can revoke and reissue it.
We offer Starter (10 files/month), Plus (100 files/month), and Unlimited (unlimited files) tiers, billed monthly. Quotas reset at the start of each billing period and do not roll over. Full current pricing is on our pricing page.
Subscribers to a qualifying JAD Apps Developer or Enterprise plan receive SecureSend Unlimited access included, provisioned through their JAD Apps account, for as long as that underlying subscription remains active and in good standing.
Quotas and delivery features are for genuine one-to-one file handovers. You may not use the service to send content that violates our Acceptable Use Policy, to circumvent quota limits through automated or bulk misuse, or to send unsolicited messages via our delivery feature.
You may cancel your subscription at any time through the customer portal (see Refunds). We may suspend or terminate access keys that we reasonably believe are being used in violation of these Terms or our Acceptable Use Policy, with or without notice where required for security or legal reasons.
The service is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose. We are not liable for indirect, incidental, or consequential loss arising from use of the service, and our total liability for any claim is capped at the amount you paid us in the twelve months before the claim arose, to the extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for death or personal injury caused by negligence, or fraud).
The service must not be used to handle illegal content. We reserve the right to suspend keys and cooperate with law enforcement where we reasonably suspect illegal use, within the limits of what we can technically observe (see our Privacy Notice for what that is — it does not include file contents).
We cannot prevent a recipient from copying, forwarding, printing, or otherwise retaining a file once they have opened it. The "burn on read" guarantee covers the one-time release of the decryption key — it is not a content-control or digital-rights-management system, and we make no claim that it is.
We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where required, notify subscribers by email. Continued use of the service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them, subject to any mandatory consumer protections in your country of residence.
Questions about these Terms: [SUPPORT EMAIL].